The 47 bus didn’t show up again this morning. And, once again, I didn’t receive a text alert about the service disruption.
I got to work on time, of course. I walked over to Olive Way and caught a 10. A couple of people from my bus stop did, too. Another rider caught up with the 10 on Pine Street. I saw one other person walking to Downtown.
I filed a complaint with Metro Transit when I got to work. My complaint was not that the 47 didn’t show up. (With the narrow streets in my neighborhood, all it takes is one delivery truck to bring the 47 to a halt.) My complaint was that I never, ever receive text alerts about the 47, and I wanted to know why. I added that I’ve signed up for text alerts for several routes in my general area, as well as Link light rail and the First Hill Streetcar, and I receive those with no problem. It’s only the 47 that Metro seems to forget.
Metro Transit’s complaint system is so automated that I don’t expect a reply that actually addresses my concern. I just felt the need to complain.
It wasn’t the first time I’ve voiced this concern. I added it in a comment in a recent Rider Survey.
Last week, I received a text alert that read: “Transit service will be rerouted during the Mercer x Summit Block Party on 8/19”. This is my point: There was only one route rerouted by that block party, and it wasn’t specified in the alert. Metro can’t even name the 47.
That’s the end of my rant. For now.
I was moved into my new cubicle today. I’m now on a lower floor, and farther away from the bathroom, the lunchroom, and the coffee pots. Those are the only negatives.
I’m in a much nicer space now – even better than any desk I had before the temporary move into the conference room. I sit with my back to the window, as I did before the move, but now, for the first time, there are no cubicles between me and the view. The view is more interesting than before, too. (There’s more variety of things to see.) And when I do stop admiring the view and get back to work, my group is in a better layout than before.
After a not-so-happy commute, my workday turned into a nice change of scenery.